Buy with confidence from Peter Burrowes
When you buy any of our fashionable jewellery or watches online, you buy with absolute confidence. Not just because we’re a fully authorised dealer for every brand we sell, but because we always deliver the excellent customer service you would expect when making a premium purchase.
Every transaction is safe and secure
We operate a variety of safe, secure payment methods. Our customers enjoy the supreme reassurance afforded by the world’s most trusted online payment methods: credit card payment via Protx, payment by Paypal or by Google checkout. We also operate a 100% secure SSL server. This means that every online purchase is entirely risk free. All credit or debit card information is encrypted and securely transmitted directly to our customer payment team. There is no safer way to shop online.
Excellent customer support
We ensure that every customer is completely satisfied. That is why we operate a 14 day full refund policy. If the item doesn’t fit; if it’s faulty; even if you just don’t like it, you can return it to us and we’ll replace it (or issue a full refund if preferred).
You’ll also receive a fully stamped UK manufacturer’s warranty, providing a minimum of two years additional reassurance, and covering your watch or piece of jewellery in the event you have a problem with it within the warranty’s timeframe.
The easy way to shop
When you buy jewellery or fashion watches from our site, you’ll enjoy the same level of service as you would expect in our shop. Our web site has been specially designed to give you the most user friendly shopping experience. Every item is beautifully photographed, giving you a true sense of its beauty and quality. You’ll enjoy our easy one page checkout system too. It’s designed with your convenience and security in mind.
Availability
If it’s on display on our website, it’s in stock and ready for despatch - it’s as simple as that. There’s no delay either. We send all UK items ordered by 3pm by free recorded next day delivery. Perfect if you’re in a rush for a last minute present!
Delivery and online tracking
Your item will be sent with its official branded packaging and wrapped securely for transit. We’ll send you a confirmatory email, followed by confirmation of despatch. You will also receive an online tracking number so that you can track your purchase until it is safely delivered.
Our commitment to you
As official stockist for so many of the world’s favourite brands, Peter Burrowes has quite a reputation for quality – we’re a well-established London jewellers with a heritage that stretches back to the 1930’s. Purchasing from Peter Burrowes online is much like shopping with us in person – we are all passionate about our products and about delivering excellent customer care. That’s why we ensure every item on our website is in stock when you order; it’s why we offer free next day delivery, and why we’re always here to help you. And that’s how we deliver on our commitment to customer service every single day.
